Customer care
Traditional Moroccan garments are designed with a relaxed fit. A few careful measurements help the atelier recommend the right size and keep each piece looking its best.
01
Unless a product says otherwise, these garments have a loose traditional cut. Shoulder-to-hem is the most important measurement.
Measure vertically from the highest shoulder point beside the neck to the desired hem.
Lay the garment flat and measure straight across the chest. Do not measure around the full body.
Measure from the centre back of the neck, across the shoulder, to the end of the cuff.
For the most reliable comparison, lay a similar garment that already fits you well flat and take the same three measurements. Use a soft measuring tape and record everything in centimetres.
Send measurements for a custom order
02
Measure the full circumference of your head with a soft tape, following the line where the hat will sit.
Fez hats are available in fixed sizes 54, 56 and 58 cm.
Kufi hats are available in listed sizes; custom sizing may be requested from the atelier.
03
These are general care recommendations. If your product page or order confirmation gives specific instructions, follow those instead.
Use cold water or a maximum of 30°C and a mild detergent. Choose a short delicate cycle only when the product label permits machine washing. Avoid optical brighteners and bleach. For heavily embroidered or occasion pieces, hand washing or professional cleaning is preferred.
Air dry on a wide hanger in a well-ventilated place, away from strong sun. Do not tumble dry unless the product label explicitly permits it; prolonged heat can cause shrinkage, colour loss and distortion.
Steam on a low, fabric-appropriate setting to restore the garment's natural drape. Press embroidery from the reverse through a clean cloth and avoid direct high heat. Prepare occasion garments one day before wearing.
